Return & Refund Policy

Thanks for shopping at our site.
If you are not entirely satisfied with your purchase, we're here to help.

Due to the intimate nature of our products, we cannot accept returns or exchanges on used items. Please ensure you carefully select your products before purchase.

Defective or Damaged Items
If you receive a defective or damaged item, please contact us within 14 days of delivery with the following details:
• Order number
• Item number
• Detailed description of the issue, including any troubleshooting attempted
• Photos of the product/packaging (if damaged)

Once reviewed, we will assist you with troubleshooting. If the item is confirmed defective, we will arrange a replacement or issue store credit.

Manufacturer Warranty
If a product issue occurs after the 14-day period but within 30 days of the ship date, we may provide manufacturer warranty information (if available) to help resolve the issue.

Non-Returnable Items
• Used or opened products
• Items without original packaging
• Clearance or final sale products

We are committed to ensuring your satisfaction and will do our best to resolve any issues promptly.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.